About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting a Warranty Administrator at our Airside dealership. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

As a Bright Warranty Administrator you will be responsible for managing the end-to-end warranty processes in line with manufacturer standards, from submitting and tracking claims to accurate invoicing and record keeping.

Role responsibilities:

• To maintain and operate the service warranty procedures in line with policies, working within the guidelines of the warranty manual provided by the manufacturer.
• To build and submit all warranty claims to the manufacturer within the guidelines
• Monitor claim progress accessing manufacturer systems at least on a regular basis.
• To invoice all warranty jobs using the manufacturer’s standard repair operation times
• To set up and maintain an adequate filing system for job cards, credit summaries, claim submission acknowledgements.
• To retain documents in line with the manufacturer guidelines.
• Support dealership warranty audits in line with the agreed timetable.
• Regularly check manufacturer warranty bulletins for any new developments and promote best practices across the division.

What we are looking for:

• Experience as a Warranty Administrator in the motor industry essential.
• Excellent customer service skills, professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Desire and attitude to succeed with the drive to continually exceed targets.
• Knowledge of DMS systems and a good technical understanding of vehicles is an advantage.
• Excellent communication and interpersonal skills
• Good working knowledge of Microsoft Office.

What we offer in return:

• Work Schedule: Monday - Friday
• Competitive Salary
• 21 Days Annual Leave
• Company Pension Scheme
• Bike-to-Work scheme
• Employee Assistance Program
• In-house, manufacturer & professional qualifications.
• Referral program.
• A clean and safe working environment

Skills:
Accuracy warranty Computer Skills

Job Types: Full-time, Permanent

Pay: From €37,000.00 per year

Benefits:

• Additional leave
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay

Work Location: In person