Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, BYD and DS Automobiles.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing a Parts Advisor to support the introduction of BYD.

This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

Role responsibilities:

· Assist and advise customers via telephone, online and face to face.

· Ensure parts are efficiently pre-picked and distributed to service technicians at the beginning of each day.

· Process orders from customers and service technicians.

· Build and maintain strong and lasting relationships with new and existing customers.

· Utilise the Company dealer management system (DMS) to process orders and invoice customers.

· Monitor vehicle health checks to select required parts and price them to allow customer quotes to be completed in a timely manner.

· Ensure that parts issued are charged correctly to appropriate jobs.

· Communicate with the service advisors and technicians about inventory, pricing, and delivery times.

· Maintain an organised parts inventory ensuring that parts are held at the correct bin locations and that all parts issued are properly accounted for.

· Order parts from manufacturers and other dealerships.

· Correctly account for all parts received and ensure that they are stored in appropriate bin locations.

· Comply with health and safety standards.

The ideal candidate will have:

· Have experience working in a busy Parts department at a main franchise dealer.

· Possess a good knowledge of motor vehicles and a have a technical background with the ability to interpret a complex parts catalogue.

· Have the ability to work alone or in cooperation with other team members to deliver excellent customer service.

· Work to sales targets and complete tasks in allotted times in accordance with Company and manufacturer standards.

· Be computer literate and follow processes in accordance with the Company dealer management system (DMS).

· Be punctual and show initiative while demonstrating a strong work ethic.

· Be confident enough to mentor and coach less experienced team members.

· Customer-focused mindset with a results-driven attitude.

· Ability to work independently and as part of a team

What we offer in return:

· Competitive Base Salary

· Structured training and manufacturer accreditation

· Career progression opportunities within Bright Motor Group

· Supportive team environment and modern dealership facilities

· 21 days basic holiday

· Life Insurance and Income Protection

· Company Pension

· Employee Assistance Programme

· Staff discount

· Staff referral scheme

Job Types: Full-time, Permanent

Pay: €32,000.00-€38,000.00 per year

Benefits:

• Company pension
• Employee assistance program
• On-site parking
• Sick pay

Work Location: In person