Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, BYD and DS Automobiles.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing a Parts Assistant Manager .

This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

Role responsibilities:

· Support the Parts Manager in overseeing the daily operations of a high-volume Parts Department, ensuring efficiency, accuracy, and excellent customer service.

· Supervise and mentor Parts Advisors and Senior Parts Advisors, providing day-to-day guidance, motivation, and support.

· Act as first point of contact for operational queries, escalating to the Parts Manager when necessary.

· Ensure that all customers (retail, trade, and internal workshop) are served promptly, professionally, and courteously.

· Monitor Vehicle Health Checks to ensure required parts are identified, priced, and quoted in a timely manner.

· Oversee the accurate picking, packing, and distribution of parts to technicians and customers, ensuring minimal delays.

· Assist in managing inventory control and stock levels, maintaining accurate records in the Dealer Management System (DMS).

· Support routine stocktakes and spot checks to ensure discrepancies are resolved quickly.

· Liaise with Service Advisors, Technicians, and external suppliers to ensure seamless communication regarding availability, pricing, and delivery times.

· Contribute to trade sales growth and coordinate with delivery drivers as required.

· Assist the Parts Manager with performance reporting, including relevant KPIs, sales tracking, and stock analysis.

· Deputise for the Parts Manager in their absence, ensuring consistent leadership and continuity of departmental operations.

· Promote compliance with all company health & safety standards and contribute to maintaining a clean, organised work environment.

· Deliver on departmental targets and contribute to sales initiatives developed by the Parts Manager.

· Provide coaching and training to team members to support career development and maintain a high standard of service knowledge.

· Comply with health and safety standards.

The ideal candidate will have:

· Proven experience in a Parts Department within the automotive industry, ideally in a high-volume dealership or group.

· Strong knowledge of automotive parts, inventory processes, and DMS operation.

· Excellent communication skills with the ability to build rapport with colleagues, customers, and suppliers.

· Leadership ability with experience mentoring or supervising staff.

· Highly organised, with strong attention to detail and ability to prioritise tasks in a fast-paced environment.

· Customer-focused with a proactive and problem-solving approach.

· Flexibility to deputise for the Parts Manager and take responsibility when required.

· Commitment to delivering high standards of service, efficiency, and compliance.

· Work to sales targets and complete tasks in allotted times in accordance with Company and manufacturer standards.

· Be computer literate and follow processes in accordance with the Company dealer management system (DMS).

· Customer-focused mindset with a results-driven attitude.

What we offer in return:

· Competitive Base Salary and Bonus Scheme

· Structured training and manufacturer accreditation

· Career progression opportunities within Bright Motor Group

· Supportive team environment and modern dealership facilities

· 21 days basic holiday

· Life Insurance and Income Protection

· Company Pension

· Employee Assistance Programme

· Staff discount

· Staff referral scheme

Job Types: Full-time, Permanent

Pay: €42,000.00-€50,000.00 per year

Benefits:

• Company pension
• Employee assistance program
• On-site parking
• Sick pay

Work Location: In person